Affordable Driving School Brisbane

Refund Policy

CARS:

IF YOU WISH TO CANCEL OR RESCHEDULE A LESSON, THEN 24 HOURS NOTICE NEEDS TO BE GIVEN TO THE OFFICE OR THE INSTRUCTOR THAT WAS ALLOCATED TO YOU. IF 24 HOURS IS NOT GIVEN, THE STUDENT MAY BE INCUR A CANCELLATION FEE.  IF STUDENT HAS PRE PAID FOR LESSONS, AFFORDABLE DRIVING SCHOOL RESERVES THE RIGHT TO DEDUCT THAT FULL AMOUNT FOR THE LESSON.

IF YOU ARRIVE LATE FOR A LESSON, THE INSTRUCTOR SHALL ONLY BE ABLE TO OFFER YOU THE REMAINING LESSON TIME AT FULL COST IF HE/SHE HAS A LESSON BOOKED FOLLOWING YOUR LESSON. IF YOU ARE A NO SHOW FOR A LESSON, THE FULL AMOUNT IS PAYABLE TO AFFORDABLE DRIVING SCHOOL.

IF STUDENT BOOKS THEIR OWN TESTS WITH DEPT OF TRANSPORT, AND GIVES THE WRONG DATE, TIME OR TESTING CENTRE TO BOOKING OFFICE, THEN THE FULL COST OF THE TEST IS PAYABLE TO INSTRUCTOR OR IF PAID ON CREDIT CARD, THEN NO REFUND WILL BE GIVEN.

IF A STUDENT NEEDS TO CANCEL A TEST AND HAS GIVEN 48 HOUR NOTICE, A 50% OF PAYMENT WILL BE NON REFUNDABLE FOR ADMIN FEES.

YOU CANNOT SELL OR TRANSFER LESSONS WHICH HAVE BEEN PURCHASED IN YOUR NAME TO ANY OTHER PERSON EXCEPT FOR PACKAGE DEALS THAT MAY BE SPLIT BETWEEN FAMILY MEMBERS ONLY.

IF FOR ANY REASON YOU WISH TO GET A REFUND AND IT HAS BEEN APPROVED BY OFFICE MANAGER, THEN THE FUNDS WILL BE RETURNED IN THE MANNER THEY WERE GIVEN. EG; BY CREDIT CARD OR CASH. THIS CAN TAKE UP TO 30 DAYS TO HAPPEN.

ALL SITUTIONS WILL BE CONSIDERED IN A FAIR AND INDERVIDUAL MANNER AND ALL DECISIONS WILL BE FINAL FROM THE OFFICE MANAGER

TRUCKS:

IF YOU WISH TO CANCEL A LESSON, 24 HOURS NOTICE NEEDS TO BE GIVEN TO THE OFFICE OR THE INSTRUCTOR TO CANCEL OR REARRANGE DAYS AND TIMES OF LESSON. IF 24 HOURS IS NOT GIVEN, THE STUDENT MAY BE CHARGED FOR THE LESSON. IF STUDENT HAS PRE PAID FOR LESSONS, THEN AFFORDABLE DRIVING SCHOOL RESERVES THE RIGHT TO DEDUCT THAT FULL AMOUNT FOR THE LESSON.

IF LESS THAN 48 HOURS NOTICE IS GIVEN FOR TESTS/PACKAGES, FULL AMOUNT IS NON REFUNDABLE.

IF YOU ARRIVE LATE FOR A LESSON, THE INSTRUCTOR SHALL ONLY BE ABLE TO OFFER YOU THE REMAINING LESSON TIME AT FULL COST IF HE/SHE HAS A LESSON BOOKED FOLLOWING YOUR LESSON. IF YOU ARE A NO SHOW FOR A LESSON, THE FULL AMOUNT IS PAYABLE TO AFFORDABLE DRIVING SCHOOL.

IF STUDENT BOOKS THEIR OWN TESTS WITH DEPT OF TRANSPORT, AND GIVES THE WRONG DATE, TIME OR TESTING CENTRE TO BOOKING OFFICE, THEN THE FULL COST OF THE TEST IS PAYABLE TO INSTRUCTOR OR IF PAID ON CREDIT CARD, THEN NO REFUND WILL BE GIVEN.

IF A STUDENT CANCELS A TRUCK TEST OR TRUCK PACKAGE AND PAYMENT HAS BEEN MADE AND HAS GIVEN 48 HOURS NOTICE,  THEN A 50% OF PAYMENT WILL BE NON REFUNDABLE FOR ADMIN FEES.

YOU CANNOT SELL OR TRANSFER LESSONS WHICH HAVE BEEN PURCHASED IN YOUR NAME TO ANY OTHER PERSON EXCEPT FOR PACKAGE DEALS THAT MAY BE SPLIT BETWEEN FAMILY MEMBERS ONLY.

IF FOR ANY REASON YOU WISH TO GET A REFUND AND IT HAS BEEN APPROVED BY OFFICE MANAGER, THEN THE FUNDS WILL BE RETURNED IN THE MANNER THEY WERE GIVEN. EG; BY CREDIT CARD OR CASH. THIS CAN TAKE UP TO 14 DAYS TO HAPPEN.

ALL SITUTIONS WILL BE CONSIDERED IN A FAIR AND INDERVIDUAL MANNER AND ALL DECISIONS WILL BE FINAL FROM THE OFFICE MANAGER

YOUR INSTRUCTOR IS A SUB-CONTRACTOR TO AFFORDABLE DRIVING SCHOOL. YOUR CONTRACT IS BETWEEN YOU AND YOUR INSTRUCTOR. AFFORDABLE DRIVING SCHOOL WILL ACT AS AN AGENT BETWEEN YOU AND YOUR INSTURCTOR. IF FOR ANY REASON, A PROBLEM OR CONCERN ARISES BETWEEN YOU AND YOUR INSTRUCTOR AND CANNOT BE RESOLVED, PLEASE CONTACT THE OFFICE AND WE WILL TRY TO REACH A CONCLUSION THAT SUITS BOTH PARTIES. PLEASE KEEP ALL LOG BOOKS UP TO DATE WITH ALL MONIES PAID.

IF YOUR INSTRUCTOR IS DELAYED FOR ANY REASON, HE/SHE WILL CONTACT YOU TO LET YOU KNOW.

YOUR INSTRUCTOR WILL OFFER YOU FRIENDLY, PATIENT LESSONS AND WILL TRY TO MAKE IT AS ENJOYABLE AS CAN BE.